Impeccable quality standards are the hallmark of our English editing service. We employ our expert Editor Quality Management System (EQMS) to ensure that our sincere effort is adequately translated to superior quality output.
EQMS is built on the concept of our twin-editor model and quality assurance (QA) model that together ensure that the quality of work is and continues to remain our key strength. Our QA model is derived from the LISA QA model. The QA model helps in determining defects in the edited output by taking into account the international standards for journal publication along with the service description. Our editors are graded based on the quality score that is arrived at using the QA model.
Within the framework of our twin-editor model, a subject matter expert and a language expert work together to ensure that every research document is of publishable quality such that it meets the highest quality standards from the contextual as well as the language perspective.
The constant client engagement with our add-on services is a definite value-add for our clients, ensuring that both editorial experts are constantly available for suggestions and advice per client requirements.
Client feedback is of utmost importance to us. Appreciation is always encouraging, but we also ensure quick and effective redressal of any cases of client dissatisfaction. We always urge our clients to report their grievances to our complaint resolution team. We conduct a thorough analysis of the edited document and take remedial actions accordingly. We have been highly appreciated by our venerable clients for our efficiency and accountability.
I have used Enago's English editing service twice and I was satisfied with the quality for both edits. I would recommend Enago to anyone who wants a high quality editing. The editor made sentence level changes and made my paper error free. I would definitely use your service again. Thank you.
Pietro Dri, Italy
University of Trieste, ProfessorRead More