Opportunities For Expats

Job Title:
Quality Expert – Japanese<>English
Job Location: Mumbai, Goregaon (India)
Job Description:

The role of the bilingual quality expert for Japanese to English and English to Japanese is as follows:

  • Check, track, improve, and manage the quality of freelance (FL) Translators and checkers.
  • Work in collaboration with Project Management (PM) and Client Servicing (CS) teams to understand and efficiently handle client consultations and requirements, as well as FL queries and concerns
  • Work in collaboration with the Quality and Training team and client relationship management team (CRM) to arrive at next steps for freelance translators and checkers based on client concerns
  • Work in collaboration with the Freelance Recruitment team to hire high-quality freelancers for different services and projects
  • Work in collaboration with the English Editing teams.
  • Work in collaboration with the Translation team to access and monitor translator quality and induction
  • Work in collaboration with Final reviewers in Japan office to strategize next steps of overall improvement for freelance translators and checkers
  • Work on several developmental activities and projects for internal and external clients
  • Provide valuable inputs for freelance induction and utilization
Designation:

Quality Expert – Japanese<>English

Key Responsibility:
  • Live assignment file checking and correction.
  • Providing inputs and next steps in collaboration with team manager on live assignment quality issues if any.
  • Gauging, monitoring, auditing, and improving freelancer quality
  • Assessing information mismatch between us and the client
  • Providing freelancer and inhouse allocation inputs
  • Engaging in communication with freelancers
  • Process optimization inputs
  • Freelancer recruitment inputs     
  • Translation consultations (document/translator quality, subject area validation, freelancer translator/checkers profiles, new clients/processes)
  • New service consultations
  • Special assignment management
  • Trial assignment management
Work Experience and Skill Requirements :
  • Preferred 1 to 3 years of experience in  Japanese<>English Translation
  • Superior language communication skills  and the ability to explain language concepts to the translation team
  • Ability to multitask and demonstrate urgency and drive
  • Excellent time management skills and the ability to work in a deadline-driven environment are essential
  • Proficiency in MS Office
How to apply:

To apply, please e-mail your resume/bio-data and a Cover letter to expatjoinus@crimsoni.com

Japan office address:

Crimson Interactive K.K.
4th Daini-Denpa Building,
2-14-10 Soto-Kanda, Chiyoda-ku,
Tokyo, 101-0021, Japan
Phone: +81-3-5050-5374

India office address:

Crimson Interactive Pvt. Ltd
1001, 10th Floor,
Techniplex - II, Veer Savarkar Flyover, S. V. Road,
Goregaon (West), Mumbai - 400062, India
Phone: +91-22-6193 5075/76/78

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