Terms of Service

Limitation of Liability

Under no circumstances shall CRIMSON INTERACTIVE PVT. LTD. (hereinafter CIPL) be liable for any losses or damages whatsoever, whether in contract or otherwise, from the use of or reliance on, the materials on the website. CIPL shall not be liable for any loss howsoever arising or any indirect, special, incidental, or consequential damages, even if advised of the possibility of such damages.

CIPL includes all its divisions, subsidiaries, successors, parent companies and their employees, partners, principals, agents, and representatives as well as any third-party providers or sources of material. While CIPL takes all necessary precautions to safeguard all submitted documents, it shall not be held liable for the loss of documents due to power failure, hardware/software failure, computer viruses, natural disasters, or any other unforeseen matters and factors beyond our control. You will be responsible for creating back-up and archival copies of your documents. In no event will CIPL be responsible to you or any other person for any loss, corruption, or alteration of documents.

CIPL is only responsible for working on manuscripts as per our service definitions. All views and thoughts expressed in the manuscripts are solely of the writer and members using the service.

Governing Law

These terms and conditions are governed by and to be construed in accordance with the Indian law. Any disputes shall be subject to the exclusive jurisdiction of Mumbai courts.

Journal URL

The responsibility of providing a functional Journal guidelines URL for formatting lies with the client. We may or may not get back to you if the journal URL provided by you is inactive or in a language other than English. If the URL requires us to login, please provide the login details.

Quotation

It is deemed that once you have accepted our quotation over e-mail, it is a formal order. You are then liable to make payment for the order even if you disagree with the pricing at a later stage.

Auto responder from our website is not a confirmation that we have started editing your assignment. We reply to all requests with the exact quotations.

If there is a mismatch between the deadline you have given us and the priority selection, we will give preference to the priority and not the deadline when giving you the pricing details.

E-mail Address

By providing your e-mail address to us, you give us permission to send you regular updates about our services and company. If you ask us specifically not to send e-mails to you, we will stop sending you e-mails.

If your e-mail address is not functional and we encounter issues such as e-mail bouncing, we are not liable for delivery of your files. We will try and contact you once through the contacts provided by you over e-mail. You need to contact us to receive your completed files in such situations.

Delivery of Files

We always deliver completed documents within the deadline promised to you. In case you do not receive your document, please contact us immediately. In addition, check your junk e-mail folder.

Your Intellectual Property Rights

CIPL and its employees make no claims on any work submitted to us for editing, translation or transcription. Any documents ("Documents") submitted will remain your intellectual property. Our editors/translators/transcribers have signed a confidentiality agreement to waive their claim to any intellectual property submitted through our service. You represent that you have obtained all necessary third party rights, including (without limitation) copyrights, for any Documents or portions thereof that belong to third parties. It is your responsibility to determine if it is necessary for you to obtain, and for obtaining, any licenses required to use third party content that is part of the Documents. You agree not to use the services for or provide documents with any infringing, illegal, sexually explicit, threatening, abusive, harassing, defamatory, or racially, ethnically, or otherwise objectionable material, including (without limitation) any materials that could give rise to any liability to CIPL or that might adversely affect CIPL’s public image, reputation, or goodwill.

Notification of Changes

CIPL reserves the right to modify or amend these Terms of Service at any time with or without notifying you of such changes. The changes will only affect your use of the services after the effective date of the change unless we clearly express otherwise. Your use of the services after CIPL provides you with notice of such changes shall be deemed your approval of such changes.

Destruction of Documents

CIPL reserves the right to save documents on its systems according to its policy and Indian government regulations for conducting business. If you want us to delete your files specifically from our systems, you need to send us an e-mail stating your need.

Website

This website is owned and operated by CIPL and is protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way, any material from this site, including code and software. You may not download material from this site for your personal, non-commercial use.

Others

CIPL may, in its sole and absolute discretion, immediately terminate service, should the client's conduct fail to conform to the terms and conditions of our service.

By using our service, the client agrees to be bound by all of the terms and conditions of CIPL’s service. Should the client object to any such terms and conditions or any subsequent modifications thereto or become dissatisfied with the site in any way, the client's sole recourse is to discontinue his/her use of the site.

For more detailed terms of service, please visit

We have worked with these companies

  • Client: Panasonic
  • Client: Canon
  • Client: Daiichi-Sankyo
  • Client: Fujitsu
  • Client: Guinness World Records
  • Client: Hitachi
  • Client: MIT
  • Client: Sony
  • Client: Toyota
  • Client: The University of Tokyo
  • Client: The University of Sydney
  • Client: Wiley
  • Client: Elsevier
  • Client: Capgemini

Awards and Recognitions

Awards: BIZZ 2014 Award
BIZZ 2014 AWARD FOR BUSINESS EXCELLENCE
Awards: Google SME Heroes Award 2013
Google SME Heroes Award 2013
Awards: The World Quality Commitment Award 2012
The World Quality Commitment Award 2012
Awards: Red Herring Global and Asia
RED HERRING GLOBAL & ASIA "TOP 100 PROMISING COMPANIES" 2010
Testimonial: I would definitely use your service again. - Pietro Dri, Italy

I have used Enago's English editing service twice and I was satisfied with the quality for both edits. I would recommend Enago to anyone who wants a high quality editing. The editor made sentence level changes and made my paper error free. I would definitely use your service again. Thank you.

Pietro Dri, Italy

University of Trieste, Professor

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